At Sikavia, your trust means everything to us. This Privacy Policy explains what information we collect when you visit sikavia.com or place an order, how we use it, and the choices you have. Sikavia is operated by TACHYAWA LLC.

1.Information We Collect

We collect information to process your orders and improve your experience:

• Information you provide: name, shipping and billing address, email, phone number, and order details when you make a purchase or contact us.
• Payment information: processed securely by our payment providers (such as Shopify Payments, PayPal, and Shop Pay). We do not store your full card number on our servers.
• Automatic information: device type, browser, IP address, pages viewed, and how you interact with our site, collected through cookies and similar technologies.

2.How We Use Your Information

• Process, fulfill, and deliver your orders.
• Send order confirmations, shipping updates, and customer service responses.
• Send marketing emails and texts — only if you opt in (you can unsubscribe anytime).
• Detect and prevent fraud, and keep our store secure.
• Understand how customers use our site so we can improve products and the shopping experience.

3.How We Share Your Information

We never sell your personal information. We share it only with trusted partners who help us run our business:

• Service providers — payment processors, shipping carriers, email/SMS platforms, and analytics tools, who may only use your data to provide their service to us.
• Legal requirements — when required by law or to protect our rights, safety, or property.
• Business transfers — if Sikavia or TACHYAWA LLC is involved in a merger or acquisition, your information may transfer as part of that transaction.

4.Cookies & Tracking

We use cookies and similar technologies to keep your cart working, remember preferences, measure ad performance, and analyze traffic. You can disable cookies in your browser settings, though some parts of the site may not function properly without them.

5.Your Rights & Choices

Depending on where you live (including under the CCPA in California and the GDPR in the EU/UK), you may have the right to:

• Access the personal information we hold about you.
• Request that we correct or delete your information.
• Opt out of marketing communications at any time.
• Opt out of the "sale" or "sharing" of personal information (we do not sell your data).

To exercise any of these rights, email us at support@sikavia.com.

6.Data Retention & Security

We keep your information only as long as needed to fulfill orders, comply with legal obligations, and run our business. We use industry-standard safeguards to protect your data, though no method of transmission over the internet is 100% secure.

7.Children's Privacy

Our store is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.

8.Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows the most recent version. Continued use of our site means you accept the updated policy.